Privacy Policy

General:

This privacy policy sets out how BRAU uses and protects any information that the customer gives BRAU when using the website.

BRAU is committed to ensuring that the customer’s privacy is protected.

Should BRAU ask the customer to provide certain information by which they can be identified when using the website, then the customer can be assured that it will only be used in accordance with the privacy policy.

BRAU may change this policy from time to time by updating this page. The customer should check this page from time to time to ensure that they understand and are satisfied with any changes.

Use of Cookies:

BRAU may utilise “cookies” A cookie is a small file which asks permission to be placed on the customer’s computer hard drive. Once agreed, the file is added and the cookie helps analyse web traffic or lets the customer know when a particular site is visited.

Cookies allow web applications to respond to the customer. The web application can tailor its operations to the customer’s needs, likes and dislikes by gathering and remembering information about preferences.

BRAU may use traffic log cookies to identify which pages are being used. This helps analyse data about web page traffic and to improve BRAU’S website to tailor it to the customer’s needs. BRAU only uses this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help BRAU provide the customer with a better website, by enabling BRAU to monitor which pages the customer finds useful. A cookie does not give access to the customer’s computer or any information about the customer, other than the data the customer chooses to share with BRAU.

The customer can choose to accept or decline cookies. Most web browsers automatically accept cookies, but the customer can usually modify its browser setting to decline cookies. However, this may prevent the customer from taking full advantage of the website.

Third Party Websites:

The customer may find links to third party websites on the website. In accessing third party websites the customer should have regard to the third party’s website’s privacy policies as BRAU does not accept responsibility or liability for the administration of third party websites.

What information BRAU collects and its use:

We may collect the following information:

• Name.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

BRAU requires information from the customer for the following reasons: –

• To better understand their needs.
• To enable BRAU to provide a better service.
• Internal record keeping.
• To improve products and services.
• Using the email address provided, to periodically forward promotional material about new products, special offers and other information BRAU considers the customer may find interesting.
• Using information provided, to periodically contact the customer for market research purposes to customise BRAU’S website to better meet the customer’s needs.

Security:

BRAU is committed to ensuring that the customer’s information is secure. To prevent unauthorised access or disclosure, BRAU has put in place suitable physical, electronic and managerial procedures to safeguard and secure information collected online.

Controlling your personal information:

The customer may choose to restrict the collection or use of their personal information in the following ways:

• Advising BRAU by email that they do not want the information to be used by anybody for direct marketing purposes.
• If they have previously agreed to BRAU using personal information for direct marketing purposes, and no longer wish to advise BRAU by email.
• The email address is: info@brautimber.com.au.

BRAU will not sell, distribute or lease the customer’s personal information to third parties unless permission is granted or are required by law to do so.

BRAU may use the customer’s personal information to forward promotional information about third parties which BRAU considers the customer may find interesting if BRAU has the customer’s consent to do so.

The customer may request details of personal information held by BRAU under the Data Protection Act 1998. A fee will be payable at BRAU’S absolute discretion. If the customer seeks a copy of their information that is held that can be done by email at info@brautimber.com.au.

Jurisdiction:

The customer agrees that the laws of the State of Victoria apply to all transactions and communications on this website, and the customer submits to the jurisdiction of the courts of Victoria to hear any dispute.

Entire Agreement:

These terms and conditions constitute the entire agreement between the customer and BRAU regarding the sale of products through the website.

Notices:

Notices can be sent to: – BRAU Timber Pty Ltd 17-31 Franklyn Street, Huntingdale, Victoria 3166. The customer acknowledges that BRAU may use their primary email to BRAU as the address for any alterations to this policy and the customer agrees to such communications.

Relationship:

Nothing in these terms and conditions creates a relationship of employment, trust, agency, partnership or joint venture between BRAU and the customer.

Interpretation:

In these terms and conditions, unless the context otherwise requires: –

• Website means www.brautimber.com.au.
• Words importing the singular include the plural and vice versa.
• A reference to a natural person includes any company, partnership, joint venture, association, corporation or other body corporate and any governmental agency.

A reference to a person includes that person’s successors and legal personal representatives.